Stream News & Views

24 Jul 2020
Continuing Professional Development, why is it so important to your organisation?
15 Jul 2020
Order your towbars online using the new Hayman Reese NZ website
Order your towbars online
23 Jun 2020
Chemfeed rebrand: an opportunity to improve product searching
24 Mar 2020
Covid19 Update - We're open for business
As the COVID-19 situation evolves, Stream Interactive Limited has been monitoring developments across the globe and we are acting in a proactive...
03 Mar 2020
Is voice search a thing to consider in my SEO strategy?
Yes.. you bet it is! With smartphones, smart speakers and digital assistants becoming more prevalent, stats show that voice related searching is...
27 Feb 2020
Is Wordpress the right choice for your organisation or business website?
Wordpress is great... well it is but you can be in danger of taking your eye off the ball while you learn how to set it up and keep it running. What...
22 Nov 2019
Better bounce rates
Bounce rate is typically used as a measurement of a websites overall engagement. A high bounce rate could mean that you're not connecting effectively...
15 Nov 2019
World cup game adds magic to successful 2019 tournament
For New Zealanders the 2019 Rugby World Cup in Japan didn't exactly live up to their expectations with the All Blacks eventually finishing 3rd...
08 Aug 2019
Association membership platform costs, what to look out for?
Looking for a membership management platform can be a daunting task, with a broad variety of providers offering different options in terms of...
06 Aug 2019
Simple and affordable fantasy rugby games for your business
Play a simple 'Pick the Score' fantasy rugby game that your customers, staff and suppliers will love. Make it your own by re-skinning it with your...
01 Aug 2019
Unsolicited Electronic Messages Act 2007
The Unsolicited Electronic Messages Act 2007 prohibits the sending of spam with a New Zealand link (i.e. messages sent to, from, or within New...
15 May 2019
Do your SERPs make sense?
Probably the single most important thing that your website must achieve is being found by a search engine, without that your site and content are...
27 Mar 2019
streamSWEET multi site capability a bonus for associations
How good would it be if you could manage your own conference website using the same CMS tools as your main site, and connect seamlessly to your...
20 Nov 2018
Going for Gold at the Masters Games
Recently Jim Griffiths (co-director and co-owner of Stream Interactive) competed in the 2018 Pan Pacific Masters Games, playing his favourite sport of...
14 Nov 2018
What is an SPF record, and why should we care?
In an ever increasing technical world "spammers" and "phishers" are looking to pretend to be someone the aren't, for all sorts of reasons. As domain...
29 Aug 2018
Membership application is a breeze
We've created a quick 4 step wizard that makes member applications online a whole lot simpler
27 Aug 2018
Trade show POS app saves time & improves customer experience
A customer had a requirement to sell product at a trade show. We created a point of sale system that allowed them to scan a product supermarket style
25 Aug 2018
Dental EXPO 2018
Dental EXPO is an industry expo showcasing current and emerging industry products, services, technologies and trends.
23 Aug 2018
We've partnered with The Performance Team to improve our performance
Our business is ever evolving and a recent chance meeting with a team performance coach gave rise to a new opportunity to refocus on the way we do...
16 Apr 2018
Your online profile - tips to improve safety
Over time people slowly filter out into the internet a vast amount of information about themselves. The recent Cambridge Analytic/Facebook Scandal...

Association membership platform costs, what to look out for?

08 Aug 2019

Let’s assume that you are ready to invest in a new Association Management System (AMS), you’ve done some research and have a fairly good idea of what your new system should do. Once you gather together the various quotes from your final list of providers, a part of the comparison is to compare pricing models.

Often Implementation costs are incurred upfront as one off costs, whilst other fixed service costs may be incurred on an ongoing basis, for the duration of the licence or contract. There may also be ongoing variable costs related to turnover or consumer numbers.

If implementation costs look low, and monthly costs look high, the overall cost of the platform may cost significantly more over the life of the platform.

Stream Interactive's philosophy is to provide transparent pricing up front for development and implementation costs, all inclusive, including front end design. We believe it's in our customers best interest to keep ongoing costs low, and provide support on an as required basis. We don't believe in clipping the ticket on your revenue streams. We value ongoing partnerships, and open communication to ensure ongoing client needs are met.

Take a long term view, it could save you money

Recent quotes for a membership platform that would cater to 500 members.
The implementation costs with Stream, $40k vs another provider $60k for a similar offer.

Once an allowance had been made for ongoing costs, Stream's overall lifetime cost after 8 years was $80k vs the other provider at $280k.

AMS Cost Comparison

Don't underestimate the impact of high ongoing costs across the platforms total life span.

Here are some pricing tips when comparing providers.

Up Front Costs

Membership Platform Data/Admin  A charge to configure and deploy the platform. Be sure pricing includes both standard and custom elements if required, and understand custom limitations.
Front end websites  Make sure costs include front end website pages, and that you understand the level of design provided.
Self setup  Include the cost of your own team to set up and learn the platform, and understand changes required due to limitations in a platform.

Ongoing Costs - Fixed

Support-Fixed Fixed support (ie a fixed monthly cost) is great for cashflow, but not great if you don't utilise it. Work out costs over the solutions total life span, 'pay as you go' support may be a better option. Make sure you know what constitutes support, vs development.
Licence fees High ongoing license fees will add up considerably over time. Be sure to factor across the lifetime of the platform.
Hosting Often charged monthly this cost can vary greatly depending on your data back-up and disaster recovery requirements.
User licences May be either monthly or annual, typically does not impact on delivery cost unless support is included. Make sure you consider costs across the full life of the solution.

On going costs - Variable

Support - Charge as required The only downside is that un-budgeted expenses can be incurred.
Transactional based costs Be wary of ongoing costs that are based on a % of revenue or the number of front end users. Include on whole of life calculations.
Payment Gateway Typically payment gateways will charge a small account setup fee and take a percentage of charges (similar to credit card charges) Be sure you understand the implications/costs of using your suppliers preferred gateway.

Ad hoc Maintenance Costs

SSL certificates Minimal ongoing costs, for online security certificates, be sure at least domain validation security is included.
Domain name management Check to see if your existing domain management arrangements are sufficient - It may be practical to transfer this to your association management company. Cost differences should be minimal.

AMS Price Calculator

Download our FREE cost calculator spreadsheet here

Try different pricing configurations to see how it impacts your bottom line for the life of your system.


Ongoing development

If your platform is shared with others, you may receive updates from time to time. This becomes particularly problematic if your platform has customised features that may or may not be considered well in future upgrades. If the platform is not customisable in any way you may benefit from those upgrades, but you are also surrounded by walls where there is no scope to change functionality to suit, you'll often have to bend your requirements to suit the platform.

Upgrade cost may be an integral part of the licence fee, or there may be separate charges that are incurred. A branched platform that is truly your own gives serious power to tune processes and functionality.

The good news for this approach is that you get to develop your platform based on your growing organisational needs, and your budget.


Forgot password?
Create an Account